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Outside Sales - Salary + Comm -Packaging in KENTWOOD Michigan United States

Position Number: 60359858

Position Title: Outside Sales - Salary + Comm -Packaging

Posting Period: 11/08/2011

To 12/31/9999

Business: xpedx

Location: KENTWOOD

,MI

Job Group: Sales

Area of Interest: Sales

FLSA: Exempt

Relocation Paid: No

Description:

Plan sales and gross profit activities on an ongoing basis. Develop

yearly objectives for each of your key accounts to include action plans

based on a Strengths, Weaknesses, Opportunities, Threats (SWOTS)

analysis to place us in the preferred position. Meet or exceed your

plan each year. Metrics: Ratio of Sales $ and GP $ to budgets.

Have an accurate, detailed and comprehensive knowledge of the

potential of each account in your territory. Make sales calls on

customers and prospects at a frequency that will place us in the

preferred position. Build customer relationships by investing in

entertainment, mill/manufacturer visits, ad specialties, etc. Develop a

sufficient number of high potential prospects to guarantee future sales

growth at greater than the market growth rate. Metric: New Account

Sales $ and GP $.

Keep the appropriate Sales/Department Manager and/or Division Manager

well informed, at reasonable intervals, on progress being made on:

significant sales and account developments, as well as market, credit

and competitive changes. These should be reported whether positive or

negative. Metric: Net Sales $.

Develop and maintain mill/manufacturer relationships through joint

planning, sales calls and target accounts. We must ensure our

mills/manufacturers place us in the preferred position with new product

introductions and market segment support. Metric: Growth % in Target

Grades.

Investigate and resolve all customer complaints promptly. Evaluate

source of problem and participate in resolution with all involved

parties. Metric: Average Dispute Process Time.

Assist in the collection efforts of the Division on assigned accounts.

Metric: A/R % Current.

Maintain all price books. Properly communicate announced product and

price changes, availability conditions, and other pertinent

announcements to your customers. Deliver products and samples as

necessary. Metric: Average GP/Order.

Maintain all system information in a timely, accurate and complete

manner. This should include but not be limited to: customer master,

express order forms, customer unsold stock agreements, pricing, etc.

Maintain all customer files accurately, including key personnel, sales

history and potential sales data.

Execute all paperwork in a timely, accurate and comprehensive manner.

Foster a positive working environment with fellow employees and

customers.

Participate, when appropriate, on task teams to represent the sales

perspective and promote company development.

Participate actively in company sponsored training sessions, regularly

scheduled sales meetings and division functions.

Review new product developments and sales techniques on an ongoing

basis. Develop a complete and comprehensive technical knowledge of all

products appropriate to your market or territory.

Acquire system knowledge and competence, both operational and

informational, to perform all functions at a professional level.

Competencies: Listening, customer focus, integrity and trust, time

management, action orientation, drive for results, learning on the fly,

problem-solving, communications, technical learning, and organizational

skills.

Requirements
Essential
Preferred

Qualification
Proficiency
Qualification
Proficiency
Business Knowledge

Distribution Expert
Degrees

Business Administration Bachelor's Degree
Functional Experience

Sales Experience 3 years
Software

PC Software-Microsoft Office Proficient
Use

MAX Proficient

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