International Paper Technical Service Representative in STATEWIDE GEORGIA, Georgia
What if you were given the opportunity and responsibility to make a difference? It is time to embrace your Infinite Possibilities. This is your opportunity to be part of International Paper, a Fortune 500 company and global leader in paper and packaging products. IP is known for our commitment to the environment and to cutting-edge technology. We have spent more than 100 years creating new ideas, and we are looking for people who can collaborate to help us build on our history, while creating future success. We are committed to attracting, preparing, promoting and supporting our teams. At International Paper, you control your destiny. We offer benefits, challenges, global opportunities and total rewards. When we say Infinite Possibilities, we mean it.
Technical Service Representative – Ink and Plate
The Southeast Technical Service Representative position will work out of the greater Atlanta area as a part of the Specialty Products Division, within the North American Container group. Specialty Products supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the Technical Service Manager.
The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southeast Region. This position will travel to customer locations for testing of new and existing inks on press, trouble shoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab. Color matching and other lab work for these customers will also be done in the lab while not traveling. Maintaining current customer base as well as playing an integral technical role in acquiring new customers will be central to the job. The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities. Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances.
5 years minimum industry or related experience required. Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills. Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential. Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired. Experience in a printing ink manufacturing or printing environment with press side technical skills required.
International Paper is an Equal Opportunity Employer - Minorities/Females/Individuals with Disabilities/Veterans.
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